Subscriptions

• How do I cancel my Bean Box subscription?

  We’d be very sad to see you go, but we hope you’ll keep us in mind for future gifts and caffeine fixes ☕ To cancel your subscription, simply log in to your account and head to Manage My Coffee Plan. From there, scroll to the bottom of the page and select Cancel Subscription, then follow the prom...

• How do I change the shipping address for my subscription?

  Head to the orders section in your account page and hit the "details" button next to the order or subscription you'd like to update. Just under the order number on this page, you'll see the "Change Address" option. Enter your new address into the pop-up window, click save, and you are all set!

• How do I pause my subscription?

  You can easily manage your delivery schedule directly from your account. Head to your Coffee Plan section and select “Reschedule Deliveries” to skip or delay upcoming shipments based on your schedule. There’s no charge to skip a delivery, and you can adjust your schedule anytime. If you need a...

• When will I be billed for my monthly Bean Box subscription?

  For recurring subscriptions, billing occurs the after 5pm PST on the Wednesday before your next coffee delivery ships.