General

  • Can I choose what coffees come in my sampler box?

    We offer the option to customize your roast profile so that you only receive light, medium, dark, espresso or decaf or you can opt to receive a variety of roasts (note that the all roast sampler does not feature any decaf or espresso roasts). We do not have the option to choose specific roasts to...
  • Can I customize the coffees I receive?

    For personal and gift subscriptions, you have the ability to indicate your roast preference (light to dark) and we’ll send coffees to suit your taste.  Some products, like our gift boxes, are intentionally designed to contain a range of roast profiles and origins and cannot be customized at this ...
  • Do you sell coffee grinders or other coffee gear?

    The short answer: no. Our mission is to provide the very freshest, highest quality artisan coffee, and all of our energy as a company goes toward that mission. There are plenty of places to get great coffee gear online, from Amazon to specific suppliers. For grinders, arguably the most important ...
  • How does Bean Box work?

    We hand pick coffee from Seattle and Portland's top-rated roasters every month. We ship the beans to you or your lucky gift recipient in a handsome Bean Box. You / they brew and enjoy delicious coffee with each unique roast.
  • How do I add treats to my order?

    When you add any item to your cart, you'll see a pop up screen prompting you to add goodies to your order. This is where you'll find the wafels, biscottis, caramels, and other goodies! If you miss it, you can always log into your account and click "add goodies" under your upcoming order.
  • How do I apply a promo code?

    To apply a promo code: 1. Add the items you'd like to purchase to your cart 2. When finished shopping, proceed to checkout 3. Within the Payment section of checkout click on "Apply Code" next to "Promo code" and type in the code you'd like to apply to your order 4. Press "Ok" Your code should b...
  • How much coffee is in a Bean Box?

    Each Bean Box Sampler Box includes four 1.8 ounce bags of whole bean coffee (i.e. 7.2 total oz.). This makes approximately 16 cups of coffee depending on your brewing method and strength preferences. Not surprisingly, our 12 ounce bags contain twelve ounces of coffee. The World Coffee Tour contai...
  • What are the ingredients in your caramels?

    We've partnered with Jonboy, a local Seattle confectionary company for our caramels! Jonboy uses locally sourced ingredients: Skagit Valley cream, organic cane sugar, organic brown rice syrup, organic butter, organic vanilla extract, and fleur de sel.
  • What does Bean Box do?

    Bean Box partners with the top independent coffee roasters from Seattle and Portland to curate and deliver the highest quality, freshly-roasted coffee to our customers.
  • When will I receive my first Bean Box shipment?

    Once you choose your Bean Box gift or subscription plan, you will find your estimated arrival date both within checkout, and within your emailed receipt. We ship with USPS First Class, Priority Mail, and FedEx for some boxes. Many of our 12 oz bags are available to ship right away to be received ...
  • Will Bean Box remain open during the COVID-19 crisis?

    Bean Box will continue to operate as an "Essential Business Service", as defined by the state ("coffee production facilities"). Stay home, stay safe, and stay caffeinated! For more information on how we're responding to the COVID-19 crisis, see here.